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What type of record can be created from an incident record from the workspace view to track and manage opportunities for improving a service or process?
Where is the online check-in banner message configured for walk-up experience on the service portal?
Leveraging this feature with Walk-Up Experience can eliminate the need for users to manually look up their name or email to join a walk-up queue.
What record type(s) can be created from an interaction through Agent Workspace? Select 3 Answers from the below options
As of Orlando, this plugin is now active by default to support the Service Catalog.
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