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CIS-CSM Dumps

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Q1.

Out-of-the-box. cases are automatically closed after how many days?

Answer: C
Q2.

In the Customer Service Management space what defines the term asset?

Answer: B
Q3.

Which capabilities does the integration with Microsoft Outlook add-in offer? (Choose two.)

Answer: A, C
Q4.

To which entities can Special Handling Notes be applied out of the box?

Answer: A
Q5.

Which service catalogs are available out-of-the-box in the customer portals? (Choose two.)

Answer: A, B

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