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Salesforce-Sales-Representative PDF
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Q1.

A sales representative presents a solution and the customer is interested in moving forward.

How can the sales rep gain the customer's commitment and close the deal?

Answer: A

See the explanation below.

Negotiating is the final stage of the sales process, where the sales rep and the customer agree on the terms and conditions of the deal. Negotiating helps to overcome any remaining objections, address any concerns, and close the deal with mutual satisfaction. Reference: https://www.salesforce.com/resources/articles/sales-process/#negotiate


Q2.

A sales representative is fulfilling an order using the step-by-step instructions for that specific customer

What are these instructions known as?

Q3.

In which way should a sales representative drive trust through professional competency?

Q4.

A sales representative is preparing a presentation to showcase the value proposition of their solution to a prospect.

What should be the main objective of this presentation?

Q5.

A sales representative closed a deal with a customer 6 months ago. The customer is now experiencing issues with the solution and the sales rep is trying to assess the customer's realized value.

What should the sales rep do?

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