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Salesforce-Loyalty-Management PDF
Salesforce Salesforce-Loyalty-Management PDF

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Q1.

The Member Services team wants to view the information of a member's recent transactions and manual adjustments on the Contact record.

What are the two recommendations that an IT Administrator should suggest?

Answer: A, D
Q2.

What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?

Answer: B, C, D, D
Q3.

Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers.

What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.

Answer: D
Q4.

Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

Answer: B, C
Q5.

Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.

How can this be built into Salesforce?

Answer: D

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