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Q1.

In a mortgage application, the user creates a loan request. Before approving, the loan officer must receive appraisal results. How do you configure the Case Types to reflect this relationship? (Note: This question appears as a duplicate of Question 50, but I'll treat it as a separate instance for completeness.)

AMake Loan Request a parent Case Type and Appraisal a child Case Type.

BMake both Loan Request and Appraisal parent Case Types.

CMake Appraisal a parent Case Type and Loan Request a child Case Type.

DMake Mortgage a parent Case Type, with Loan Request and Appraisal as child Case Types.

Answer: A

See the explanation below.

Comprehensive and Detailed Explanation From Exact Extract:

This question tests case relationships in Pega's Case Management framework, specifically parent-child case dependencies.

A: Correct. The Loan Request is the parent case, and Appraisal is a child case, as the appraisal is a sub-task required before approval. Extract: Pega Academy, Case Management -- Case Dependencies: ''A parent case creates child cases for sub-tasks, such as an appraisal for a loan request.''

B: Incorrect. Both being parents is illogical, as appraisal is a dependency. Extract: Pega Academy, Case Management: ''Parent-child relationships reflect task dependencies.''

C: Incorrect. Appraisal as parent reverses the dependency. Extract: Pega Academy, Case Management: ''Child cases support parent case tasks.''

D: Incorrect. Introducing Mortgage as parent adds unnecessary complexity. Extract: Pega Academy, Case Management: ''Case Types should reflect specific task hierarchies.''

Pega Academy, Business Architect '23 Mission, Module on Case Management.

Pega Certified Business Architect Study Guide, Version 8.8, Section on Case Relationships.

Pega Help Documentation, Configuring Case Hierarchies.

Q2.

What is a benefit of Pega Platform low-code development?

APega Platform makes low-code development easy for very simple applications only.

BPega Platform low-code development increases both productivity and IT involvement.

CPega Platform low-code development tools create the code for you.

DThe UI of Pega Platform allows only low-code users to build applications.

Answer: C

See the explanation below.

Comprehensive and Detailed Explanation From Exact Extract:

This question evaluates the benefits of Pega's low-code development, a cornerstone of the CPBA curriculum, particularly in App Studio.

A: Incorrect. Pega's low-code supports complex applications, not just simple ones. Extract: Pega Academy, App Studio: ''Pega's low-code platform supports both simple and complex applications.''

B: Incorrect. Low-code reduces IT involvement, not increases it. Extract: Pega Academy, App Studio: ''Low-code empowers business users, reducing IT dependency.''

C: Correct. Low-code tools generate code automatically, simplifying development. Extract: Pega Academy, App Studio: ''Pega's low-code tools automatically generate underlying code for configurations.''

D: Incorrect. The UI supports both low-code and advanced users (via Dev Studio). Extract: Pega Academy, App Studio: ''App Studio supports low-code users, while Dev Studio supports advanced configurations.''

Pega Academy, Business Architect '23 Mission, Module on App Studio.

Pega Certified Business Architect Study Guide, Version 8.8, Section on Low-Code Development.

Pega Help Documentation, App Studio Overview.

Q3.

Identify the use case that requires creating a new Persona.

AThe existing Channel interfaces are too limited for the completion of work to occur.

BAn additional user needs to interact with an application.

CA new Case Type is created in an application.

DAn additional combination of Channel interface, work routing, and permissions is necessary.

Answer: D

See the explanation below.

Comprehensive and Detailed Explanation From Exact Extract:

This question tests the concept of Personas in Pega, which define user roles with specific channels, routing, and permissions, as covered in the CPBA curriculum.

A: Incorrect. Limited channel interfaces may require channel configuration, not a new Persona. Extract: Pega Academy, Personas and Channels: ''Channels are configured separately from Personas to support interfaces.''

B: Incorrect. An additional user is managed by creating an operator, not a Persona. Extract: Pega Academy, Work Management: ''New users are added as operators, not Personas.''

C: Incorrect. A new Case Type doesn't inherently require a new Persona unless specific roles are needed. Extract: Pega Academy, Case Management: ''Case Types define workflows, not user roles.''

D: Correct. A new combination of channel, routing, and permissions defines a new Persona. Extract: Pega Academy, Personas and Channels: ''A Persona is created when a unique combination of channel access, work routing, and permissions is required for a user role.''

Pega Academy, Business Architect '23 Mission, Module on Personas and Channels.

Pega Certified Business Architect Study Guide, Version 8.8, Section on Personas.

Pega Help Documentation, Configuring Personas.

Q4.

The goal of security features in a Pega Platform application is to maintain which three of the following concepts? (Choose Three)

A. Availability B. Integrity C. Extensibility D. Maintainability E. Confidentiality

Explanation: Comprehensive and Detailed Explanation From Exact Extract: This question tests the core security principles of Pega Platform applications, as outlined in the Certified Pega Business Architect (CPBA) curriculum, specifically focusing on the security triad (CIA: Confidentiality, Integrity, Availability).

AAvailability: Correct. Availability ensures that the Pega application remains accessible to authorized users, a key security goal. Pega's security features, such as load balancing and failover mechanisms, support this. Extract: Pega Academy, Security Overview: ''Availability ensures applications are accessible to authorized users, supported by robust system design.''

BIntegrity: Correct. Integrity protects data from unauthorized modification, ensuring accuracy and reliability. Pega uses access controls and audit logging to maintain integrity. Extract: Pega Academy, Security Overview: ''Integrity prevents unauthorized changes to data, using access roles and logging.''

CExtensibility: Incorrect. Extensibility relates to application customization, not a primary security goal. Extract: Pega Academy, Application Design: ''Extensibility enables customization but is not a security principle.''

DMaintainability: Incorrect. Maintainability relates to system upkeep, not security. Extract: Pega Academy, System Administration: ''Maintainability ensures ease of system updates, not security.''

EConfidentiality: Correct. Confidentiality protects sensitive data from unauthorized access, using encryption and access controls in Pega. Extract: Pega Academy, Security Overview: ''Confidentiality safeguards data through encryption and role-based access.''

Answer: A, B, E

See the explanation below.

Pega Academy, Business Architect '23 Mission, Module on Security.

Pega Certified Business Architect Study Guide, Version 8.8, Section on Security Principles.

Pega Help Documentation, Security Overview.

Q5.

A martial arts studio's Class Registration Case Type allows students to change registration during Register class and Confirm registration Stages, but not in the Send class details Resolution Stage. Which configuration supports this?

ACreate a Stage-only optional action for Confirm registration, inherited by Register class.

BCreate Stage-only optional actions for Register class and Confirm registration Stages.

CCreate a Case-wide optional action with a When Condition if the Stage is Register class or Confirm registration.

DCreate a Case-wide optional action if an operator with the Student role is at Register class Stage.

Answer: C

See the explanation below.

Comprehensive and Detailed Explanation From Exact Extract:

This question tests optional actions.

A: Incorrect. Inheritance doesn't apply. Extract: Pega Academy, Case Management: ''Stage actions are stage-specific.''

B: Incorrect. Stage-only actions are redundant. Extract: Pega Academy, Case Management: ''Case-wide actions are more efficient.''

C: Correct. Case-wide action with condition. Extract: Pega Academy, Case Management: ''Case-wide optional actions use When conditions for stage control.''

D: Incorrect. Role-based is insufficient. Extract: Pega Academy, Case Management: ''Stage conditions control actions.''

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