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Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads ''Soft skill mismatch'' and the customer wants it changed to read ''Resource does not meet Preferable work skill level''.
Which option fulfills that requirement?
Which two statements are correct about Daily Extract and BI Cloud Service (BICS) outbound integration channels?
See the explanation below.
Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.
See the explanation below.
A new Activity Type Group called 'Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the 'Customer' group have been moved into this new group.
You have been tasked to change the Time Slot for these Activity Types to 'All-Day' because they are low priority.
How do you configure this via the Activity Types screen?
A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?
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