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You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso is expanding to other countries/regions and you need to translate one of your English surveys into French.
Which step should you take to translate the survey so that all of your existing segments and journeys remain intact?
See the explanation below.
https://docs.microsoft.com/en-us/dynamics365/customer-voice/create-multilingual-survey
You are a marketing analyst at Contoso, Ltd. The sales manager wants to utilize a real-time survey embedded in a web page to feed data into customer records. The survey manager would like to distribute the survey through email.
You need to ensure that when the user opens the survey it loads within the corporate website. In the survey, you go to Send and then Embed Survey.
What should you do next to embed your survey?
See the explanation below.
https://docs.microsoft.com/en-us/dynamics365/customer-voice/embed-web-page
You are the marketing manager at Contoso, Ltd. Your team has created a survey and sent out the link through email for responses.
You want to understand the outcome from the Satisfaction Metrics report and identify the metrics created by default in Dynamics.
For the metrics, what are the three charts created by default in Dynamics? Each correct answer presents a complete solution.
See the explanation below.
https://docs.microsoft.com/en-us/dynamics365/customer-voice/satisfaction-metrics-report
You are a functional consultant working with Dynamics 365 Customer Voice.
You are tasked with planning a survey that will be distributed for anonymous response.
Which action is required during survey variable configuration to capture the Email of the anonymous respondent?
See the explanation below.
https://docs.microsoft.com/en-us/dynamics365/customer-voice/personalize-survey
You are a marketer for Contoso Ltd. You are responsible for creating social media posts to debut a new webinar you are promoting. You just discovered that your post sent this morning has a typo.
You need to correct this right away.
What should you do to fix your post?
See the explanation below.
https://docs.microsoft.com/en-us/dynamics365/marketing/social-posting
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