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What are the two main features of the Cisco VVB? (Choose two.)
See the explanation below.
Cisco Virtualized Voice Browser (VVB) is designed to facilitate concurrent multimedia communication processing. Cisco VVB has the following features: * Facilitates self-service options such as access to check account information or user-directed call routing by processing user commands through touchtone input or speech-recognition technologies. * Allows customers to retrieve the required information through voice commands without interacting with an agent, to navigate to the correct department, or to get help from an agent. * Provides multilingual support for Cisco VVB server prompts for automated speech recognition (ASR) and text-to-speech (TTS) capabilities. * Provides more comprehensive and effective customer service by efficiently handling call traffic with self-service or fast transfer to the correct agent the first time.
Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)
How can the Extension Mobility feature be described?
Which VVB CLI command can set an individual media file to an expired state?
Which two key tasks must be completed in ICM to enable basic agent functionality in a CCE deployment? (Choose two.)
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