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Which of the following BEST describes the purpose of Event Management?
Functions are best described as?
Technical Management is NOT responsible for?
What is the difference between a Known Error and a Problem?
There have been multiple incidents recorded by the Service Desk. It appears that the network is congested due to multiple connections.
What kind of actions should the Service Desk analyst take in this instance?
Reliable Source Of Preparation For ITIL Service Capability Operational Support and Analysis Exam.
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